Disabled service out of turn at the post office. The right to receive extraordinary medical care

The procedure for exercising the right of the extraordinary provision of medical care to certain categories of citizens established by the legislation of the Russian Federation at medical organizations participating in the implementation of the Territorial Program of State Guarantees of Free Medical Assistance to Citizens in the City of Moscow for 2019 and for the Planning Period 2020 and 2021

  • 1. The procedure for providing emergency medical care to certain categories of citizens in medical organizations participating in the implementation of the Territorial program of state guarantees of free medical assistance to citizens in the city of Moscow for 2019 and for the planning period 2020 and 2021 (hereinafter referred to as the Procedure) sets the rules providing emergency medical assistance to certain categories of citizens in medical organizations participating in the implementation of the Territorial program of state guarantees without paid medical assistance to citizens in the city of Moscow for 2019 and for the planning period 2020 and 2021 (hereinafter referred to as medical organizations).

  • 2. The right to extraordinary provision of medical care in medical organizations in accordance with the legislation of the Russian Federation is granted:
  • 2.1. Disabled persons of the Great Patriotic War, invalids of military operations, participants of the Great Patriotic War, war veterans and persons equated to them in terms of medical support.
  • 2.2. Former underage prisoners of fascist concentration camps, ghettos and other places of forced detention created by German fascists and their allies during the Second World War.
  • 2.3. To persons who worked during the Great Patriotic War on air defense facilities, local air defense, construction of defensive structures, naval bases, airfields and other military facilities within the rear borders of active fronts, operational areas of operating fleets, on front-line sections of railways and highways .
  • 2.4. Persons awarded the sign "Resident of the besieged Leningrad."
  • 2.5. Disabled members of the families of a deceased (deceased) disabled person of the Great Patriotic War, disabled veteran of war, a veteran of the Great Patriotic War, a war veteran and persons equated with them in terms of medical support.
  • 2.6. Heroes of the Soviet Union, Heroes of the Russian Federation, full holders of the Order of Glory, family members (spouse), parents, children under the age of 18, children over the age of 18, who became disabled before they reach the age of 18, and children under 23 years old, studying in organizations engaged in educational activities, full-time education) Heroes of the Soviet Union, Heroes of the Russian Federation and full gentlemen of the Order of Glory.
  • 2.7. Heroes of Socialist Labor, Heroes of Labor of the Russian Federation and full cavaliers of the Order of Labor Glory, widows (widowers) of Heroes of Socialist Labor, Heroes of Labor of the Russian Federation or full cavaliers of the Order of Labor Glory who did not remarry (regardless of the date of death (death) of the Hero of Socialist Labor , Hero of Labor of the Russian Federation or the full holder of the Order of Labor Glory).
  • 2.8. Persons recognized as victims of political repression.
  • 2.9. Rehabilitated Persons.
  • 2.10. Citizens awarded with the badges "Honorary Donor of the USSR" or "Honorary Donor of Russia".
  • 2.11. Citizens exposed to radiation and receiving social support measures in accordance with the Law of the Russian Federation of May 15, 1991 No. 1244-1 “On the social protection of citizens exposed to radiation as a result of the Chernobyl disaster”, Federal Law of November 26, 1998 No. 175-ФЗ “On the social protection of citizens of the Russian Federation exposed to radiation as a result of the accident at 1957 at the Mayak production association and the dumping of radioactive waste into the Techa River”, Federal Law of January 10, 2002 No. 2-ФЗ “On social guarantees to citizens exposed to radiation as a result of nuclear tests at the Semipalatinsk test site” and equated to them in terms of medical support in accordance with the Decree of the Supreme Council of the Russian Federation of December 27, 1991 No. 2123-1 “On the extension of action Law of the RSFSR “On the social protection of citizens exposed to radiation due to the disaster at the Chernobyl nuclear power plant” on individuals from special risk units ”to individuals.

  • 3. In order to create conditions for the realization of the right to extraordinary provision of medical care in medical organizations at stands at the reception desk, in the admission department of medical organizations providing medical care on an outpatient basis, inpatient settings, inpatient conditions, as well as on the websites of medical organizations in information -The telecommunication network Internet contains information on the list of categories of citizens entitled to extraordinary medical care.
      When this information is posted by a medical organization, the conditions for the availability of such information for persons with disabilities are provided in accordance with the legislation of the Russian Federation on the social protection of persons with disabilities.

  • 4. The right to extraordinary provision of medical care is established on the basis of a document confirming that a citizen belongs to one of the categories of citizens indicated in clause 2 of this Procedure.

  • 5. The right to extraordinary provision of medical care on an outpatient basis is exercised with the direct appeal of a citizen to an appointment with a medical organization. At the same time, the employees of a medical organization providing medical care on an outpatient basis provide marking with a corresponding mark of the medical card of a citizen entitled to extraordinary medical care.
      Medical organizations that provide primary health care at the place of residence, organize registration of citizens entitled to extraordinary medical care.

  • 6. In order to provide extraordinary primary health care in a planned form on an outpatient basis, the receptionist provides, as a matter of priority, a preliminary appointment with a citizen entitled to extraordinary medical care, referring the indicated citizen to the doctor on the day of treatment (in the absence of coupon for admission), delivery of his medical card with the appropriate note to the doctor, who, in an extraordinary order, receives such a citizen.

  • 7. If there is medical (clinical) evidence for an outpatient, a citizen who has the right to extraordinary medical care, additional medical examination and (or) laboratory tests by the attending physician will arrange for the appointment of such a citizen in an extraordinary order by the necessary specialist doctors and conduct in an extraordinary the necessary laboratory tests. If it is necessary to provide the specified citizen with medical care in a day hospital, in stationary conditions, the doctor issues a referral to hospitalization with a note on the right to extraordinary medical care.

  • 8. The planned hospitalization of a citizen entitled to extraordinary medical care for medical care in a day hospital, specialized medical care, including high-tech, in stationary conditions is organized in an emergency order in accordance with the information contained in the waiting list for medical care help in a planned form. In the absence of the necessary type of medical care in the medical organization to which the referral for hospitalization has been issued, the medical organization, in consultation with the administration of the medical organization that provides the necessary type of medical care, sends the specified citizen to this medical organization.

  • 9. Federal medical organizations participating in the implementation of the Territorial program of state guarantees of free medical care for citizens in the city of Moscow for 2019 and for the planning period 2020 and 2021 apply this Procedure subject to the provisions of the Decree of the Government of the Russian Federation dated February 13, 2015 No. 123 “On approval of the Rules for the extraordinary provision of medical care to certain categories of citizens within the framework of the State Guarantee Program for the free provision of medical care to citizens in medical organizations subordinate to federal executive bodies. ”

  • 10. Monitoring compliance with the extraordinary procedure for the provision of medical care to citizens specified in clause 2 of this Procedure is carried out by the Moscow Health Department and the heads of medical organizations.

There is an article in the Federal Law "On Veterans" that directly indicates that participants in the Great Patriotic War have the right to "preferential use of all types of services of communication facilities, cultural, educational and sports and recreational facilities, extraordinary purchase of tickets for all types of transport, extraordinary retail and consumer services. ”

Previously, in almost all institutions you could see the signs "WWII veterans are served out of turn." Today, such a “warning” is a rarity. However, if we are cultured people, should we be reminded that veterans, and just older people, should be treated with due respect and ceded, for example, a line in a store, a place on a bus?

The editors of the "Village newspaper" decided to conduct an experiment. To participate in it, I attracted Nadezhda Pavlovna Filimonova, a respected veteran of the Great Patriotic War in the region. She agreed to carry out the “combat mission” and reacted with approval to the declared topic.

One of these days there was an unpleasant incident in one of shops of Novopokrovskaya, - the elderly woman tells. - An impressive queue has gathered at the box office. I decided to use my veteran law. The youth implicitly parted and allowed me to pay. And one of the women threw thunder and lightning. What example did she show to the younger generation?

“It is unlikely that the experiment will succeed: Nadezhda Pavlovna is a very famous person in the area, so the green light will burn for her everywhere,” the colleagues doubted, sending them on a mission. And still let's see ...

Given the venerable age of the veteran, we move from building to building by editorial car.

Nadezhda Pavlovna is an interesting conversationalist. Cheerful, cheerful, energetic.

How old are you?

I can’t believe it! How do you feel about yourself?

At 70, no more. Everything depends on the person. I do not think about age.

I will briefly recognize the life milestones of the veteran.

N.P. Filimonova studied in the second year of the Moscow Institute of Steel named after Stalin when the war began. She went to the front on May 8, 1942. She served as a radio operator in the Second Belorussian Front, the 4th Air Army, the 233rd Assault Aviation Division and the 133rd Separate Communications Company. The war ended for Nadezhda Pavlovna in Germany, and returned home only in November 1945.

Served as a radio operator? Remember Morse Code?

But what about ?! - and Nadezhda Pavlovna reproduces the sounds: “Ti-ta-ta-ta. Ta-ta-ti ... ".

After the war, N.P. Filimonova learned to be a teacher of German. For many years she worked in the first school (now a boarding school), secondary school No. 10. She raised four sons ...

While traveling along the roads of the village of Novopokrovskaya, we chose an object for the experiment. After lunch in many institutions - not a soul. But we know where it is usually crowded. We go to the district clinic. We are interested in following the reaction of people waiting for their turn to the specialist’s office.

Nadezhda Pavlovna, you are asking to cede the line, I am observing, - I set the task and follow it.

Nadezhda Pavlovna - well done! With her charm and sociability, in my opinion, everyone should react positively. But...

We look into the “nook”. Women are sitting.

Hello! All come here? And miss your grandmother out of turn?

And what office are you in?

Here, ”Nadezhda Pavlovna shows on the door.

Well, what are we to you - block the road? - one of the women puts up her leg, showing a barrier.

Go, of course, you haven’t heard much enthusiasm in your voice, but you’ll let it through without scandal. In addition, "magic" words are spoken: "Veteran of war."

The ground floor is more crowded. And Nadezhda Pavlovna asks out of turn to a specialist. Most are silent, do not react in any way. A man enters into a conversation: “The doctor does not accept. Sit and wait! They will be called in turn. It's all sick here. ”

A war veteran miss out of turn?

What did you stick to a person? - another comes into defense. - It should be - then go! Or they could wait.

Nadezhda Pavlovna is not offended, she wishes everyone good health and calls for respect for older people, and even more so for war veterans.

At the threshold of the clinic N.P. Filimonova admits that she’s not been very well with her health lately, so she needs to go to the pharmacy and buy medicines. And we go after her.

The line is small - three people. But women categorically do not miss. Nadezhda Pavlovna is indicated by other windows. They waited for the pharmacist. The specialist has sincerely served the veteran.

You see, - N.P. sums up Filimonov’s “excursion” to the people - people with us, veterans, are not so kind. It happens offensively, but I survived at the front, I withstood the war, so I’ll survive rudeness. Oh, and I'm tired!

We did not begin to subject Nadezhda Pavlovna to new tests, so we brought her home.

And the residents of the region would like to wish that they not only surround the veterans with attention and care during the holidays. There are so few of them, and everyone is dear to us. Be polite and tolerant.

Document's name:
Document Number: 4-RM
Type of document: Order of the Moscow Mayor
Host body:    Moscow Mayor
Status:    Inactive
Published:    Bulletin of Moscow City Hall
Date of adoption:    January 08, 1998
Expiration Date: December 10, 2016

MAYOR OF MOSCOW

ORDER

On the procedure for trade services for certain categories of the population in Moscow


Expired on December 10, 2016 based on
decree of the Mayor of Moscow of November 22, 2016 N 830-PM
____________________________________________________________________

For the purposes of social support of certain categories of the population and pursuant to the Law of the Russian Federation "On Veterans":

1. Prefects of administrative districts:

1.1. To preserve the extraordinary service of certain categories of the population when purchasing food products (Appendix 1) and when purchasing industrial goods in trade enterprises, regardless of their form of ownership (Appendix 2).

1.2. Maintain the current system of servicing preferential categories of the population (appendices 3 and 4) with food and industrial goods in specialized stores, departments and sections of Veteran according to the list of socially important essential goods for trade enterprises in Moscow.

1.4. To tighten control over the application of Article 1, Clause 2.1.5 of the Law of Moscow "On Penalties for Violations in the Work of Consumer Market Enterprises and Services of Moscow" to trade enterprises that do not provide adequate services to privileged categories of the population.

2. To consider the orders of the Moscow Mayor of 01/05/97 N 9-PM "On the extension of validity until 01/01/98 of the order of the Mayor of Moscow of 09/09/95 N 518-RM" On confirmation of the action until 01/01/97 of the decision of the Moscow Government of 09/03/93 N 193 "On the order of trade services for certain categories of the population in Moscow in 1993", dated 09.26.95 N 518-RM "On confirmation of the action until 01.01.97 of the Government of Moscow dated 09.03.93 N 193" On the procedure for trade services for certain categories of population in Moscow in 1993, "Decree of the Government of Moscow of 09.03.93 N 193" On the order of ovogo service of certain categories of the population in Moscow in 1993. "

3. The control over the implementation of this order is entrusted to the Minister of the Government of Moscow, the head of the Department of the consumer market and services V. Malyshkov and prefects of administrative districts.

Moscow Mayor
Yu.M. Luzhkov

Appendix 1. Population categories served out of turn when purchasing food products

1. Heroes of the USSR, the Russian Federation and Socialist Labor.

2. Knights of the Order of Glory of 3 degrees.

3. Disabled people of the I, II and III groups of the Great Patriotic War and military operations in Afghanistan, as well as persons equated to them.

4. Disabled people of I, II and III groups due to the accident at the Chernobyl nuclear power plant, by hearing and with a violation of the musculoskeletal system.

5. Disabled people of I and II groups of all diseases.

6. Participants in the Great Patriotic and Civil Wars, military operations in Afghanistan and other regions and participants in the elimination of the consequences of the Chernobyl accident in 1986-1987, citizens from units of special risk.

7. Rehabilitated citizens subjected to unjustified political repression, members of their families.

8. Persons working at enterprises, institutions and organizations of the city of Leningrad during the blockade from 09/08/41 to 01/27/44 and awarded the medal "For the Defense of Leningrad" and persons awarded the sign "Resident of the besieged Leningrad".

9. Workers of social assistance at home serving lonely elderly disabled citizens.

Appendix 2. Categories of the population served out of turn when purchasing industrial goods

1. Disabled people of the Great Patriotic War and military operations on the territory of other states.

2. Participants of the Great Patriotic War.

3. Persons who worked at enterprises, institutions and organizations of the city of Leningrad during the blockade from 09/08/41 to 01/27/44 and awarded the medal "For the Defense of Leningrad", and persons awarded the sign "Resident of the besieged Leningrad".

Appendix 3. Categories of the population served by food products (weekly and on holidays) according to the list approved by order of the First Deputy Prime Minister of the Government of Moscow of December 26, 1994 N 2509-RZP

1. Heroes of the USSR

2. Heroes of the Russian Federation

3. Heroes of Socialist Labor

4. Knights of the Order of Glory 3 degrees

5. Disabled people of I, II, III groups of the Great Patriotic War

6. Disabled people of I, II, III groups of military operations in Afghanistan

7. Disabled people of I, II, III groups as a result of the Chernobyl accident

8. Disabled people of I, II, III groups

9. Disabled people of I, II, III groups with a violation of the musculoskeletal system

10. Disabled people of I, II groups of the general disease and labor

11. Disabled people of I, II vision groups

12. Disabled people of I, II groups since childhood after 16 years

13. Participants of the Great Patriotic War

14. Internationalists

15. Civil war participants

16. Participants in the liquidation of the Chernobyl accident in 1986-1990

17. Repressed citizens and members of their families

18. Workers of the rear (having benefits in trade services)

19. Persons awarded the medal "For the Defense of Moscow"

20. Persons awarded the medal "For the Defense of Leningrad" and the sign "Resident of the besieged Leningrad"

21. Former juvenile prisoners of fascist concentration camps

22. Lonely elderly disabled citizens served by social assistance workers at home

23. Large families

24. Families with disabled children under 16

25. Disabled people of I, II groups who have received disabilities in SA, etc.

26. Mothers and widows of military personnel (not remarried) who died in 1941-1945

27. Mothers and widows (not remarried) of fallen internationalist warriors

28. Mothers and widows (not remarried) of military personnel killed in the line of duty

29. Citizens from High Risk Units

30. Honorary donors of the USSR and Russia

31. Families with children under the age of 3 *

32. Diabetes patients (adults) **

33. Diabetes patients (children) **

34. Pregnant women

35. Nursing mothers

* Service for this category of the population is carried out in departments of stores selling products of baby and diet food, according to the approved assortment list.

** Patients with diabetes (adults and children) acquire buckwheat and vegetable oil.

Appendix 4. Categories of the population served by industrial goods for personal use in specialized stores and sections "Veteran"

1. Disabled people of I, II, III groups of the Great Patriotic War.

2. Disabled people of I, II, III groups by ear.

3. Disabled people of I, II, III groups with a violation of the musculoskeletal system.

4. Disabled internationalists of I, II, III groups.

5. Disabled people of I, II groups of all diseases.

6. Participants of the Great Patriotic War.

7. Rehabilitated citizens who have been unreasonably repressed and members of their families.

8. Mothers and widows of servicemen who died during the Great Patriotic War.

9. Parents and widows (not remarried) of military personnel who died while protecting the interests of the country or in the performance of other duties of military service.

10. Persons awarded the medal "For the Defense of Moscow".

11. Persons awarded the medal "For the Defense of Leningrad" and the sign "Resident of the besieged Leningrad".

12. Participants in the liquidation of the Chernobyl accident in 1986-1987.

13. Participants in the civil war.

14. Heroes of the USSR.

15. Heroes of the Russian Federation.

16. Persons awarded the Order of Glory of 3 degrees.

17. Lonely patients (basic necessities) through the workers of social welfare departments at home.

Electronic text of the document
prepared by Codex CJSC and verified against

Bulletin of the Moscow City Hall, N 6,
march 1998

About the order of trade services for certain categories of the population in Moscow (expired on December 10, 2016 on the basis of the order of the Mayor of Moscow of November 22, 2016 N 830-PM)

Document's name:    About the order of trade services for certain categories of the population in Moscow (expired on December 10, 2016 on the basis of the order of the Mayor of Moscow of November 22, 2016 N 830-PM)
Document Number: 4-RM
Type of document: Order of the Moscow Mayor
Host body:    Moscow Mayor
Status:    Inactive
Published:    Bulletin of Moscow City Hall
Date of adoption:    January 08, 1998
Expiration Date: December 10, 2016

What is the difference between extraordinary, priority and preferential care in medical institutions of Belarus? The portal has figured out the features of the "systematization" of visitors to clinics.

The rules are the same for all clinics.

Families with many children are at a loss: in different clinics they have different statuses. In other words, in some healthcare institutions they are supposed to be served as a matter of priority (the corresponding announcements testify to this, while in others they put it in the general queue. The situation is similar for other “potential beneficiaries”.

It turns out that the right to extraordinary and priority services in healthcare organizations for various categories of citizens is provided for in many regulatory legal acts of Belarus. Thus, participants in the Great Patriotic War are “registered” in the Law of the Republic of Belarus “On Veterans”, honorary donors - in the Law of the Republic of Belarus “On Donation of Blood and Its Components”, liquidators of the accident at the Chernobyl Nuclear Power Plant - in the Law “On Social Protection of Citizens Affected by the Catastrophe on Chernobyl nuclear power plant, other radiation accidents ”, etc. But the rights of the same large families and some other categories of visitors to the clinic are not legislated.

Is there a consolidated list of categories of citizens who are guided in all clinics in determining the order of admission of patients? With this question, the portal’s observer turned to Lyudmila Lugovets, head of the primary health care department of the Health Committee of the Minsk City Executive Committee.

At one time, we centrally sent letters to all polyclinics indicating the order of reception of certain categories of visitors, ”said Lyudmila Evgenievna. - And large families in this list are. Indeed, the right to a primary doctor’s appointment is not spelled out in laws. But back in 2006, the Ministry of Health sent a letter, according to which large families are served in polyclinics in the first place.

On the websites of healthcare institutions in Minsk, the portal observer found various versions of the list of persons entitled to extraordinary and priority services. Lyudmila Lugovets asked in case of such inconsistencies in the capital to report these facts to the Health Committee of the Minsk City Executive Committee. And she promised to keep this issue under control.

And we, for our part, are publishing the most complete version of the above list.

Out of turn are accepted:

  • Heroes of the Soviet Union, Heroes of Socialist Labor, full holders of the Orders of Glory, Labor Glory and their husbands or wives (Article 4 of the Law of the Republic of Belarus dated February 21, 1995 No. 3599-XII “On the Status of Heroes of the Soviet Union, Heroes of Socialist Labor, Full Knights of the Orders of Glory , Labor Glory. "
  • Veterans of the Great Patriotic War (paragraph 1.1. Resolution of the Ministry of Health of the Republic of Belarus dated December 20, 2008 No. 226 “On some issues of the provision of medical assistance to veterans of the Great Patriotic War in state healthcare organizations of the Republic of Belarus and the recognition of certain decisions of the Ministry of Health of the Republic of Belarus and the structural element as invalid normative legal act "). Veterans of the Great Patriotic War are persons who took part in military operations to defend the Fatherland or in providing military units of the army in the combat areas, as well as people awarded orders or medals of the USSR for selfless work and excellent military service in the rear during the Great Patriotic War . Persons convicted of treason to the Motherland, aiding the Nazi invaders and their allies during the Great Patriotic War or for participating in the nationalist underground in the territory of the Ukrainian SSR, Byelorussian SSR and the Baltic Republics from January 1, 1944 to December 31, 1951 and subsequently not rehabilitated, veterans of the Great Patriotic War are not recognized.
  • Persons with disabilities of the Great Patriotic War and invalids of military operations on the territory of other states (Article 12 of the Law of the Republic of Belarus dated April 17, 1992 No. 1594-XII “On Veterans”.
  • Honorary Donors (Article 31 of the Law of the Republic of Belarus dated November 30, 2010 No. 197-Z “On Donation of Blood and Its Components”.
  • Pregnant women (order of the Health Committee of the Minsk city executive committee of November 21, 2005 No. 681 “On taking additional measures to eradicate indifferent attitude to patients, needs and appeals of citizens from the health care system”).

Primarily accepted:

  • Former prisoners of fascist concentration camps, prisons, ghettos and former minor prisoners of other places of forced detention created by fascists and their allies during the Second World War (Article 24 of the Law of the Republic of Belarus dated April 17, 1992 No. 1594-XII “On Veterans”).
  • Persons with disabilities from childhood due to wounds, shell shock, injuries associated with hostilities during the Great Patriotic War or the consequences of hostilities (Article 25 of the Law of the Republic of Belarus dated April 17, 1992 No. 1594-XII “On Veterans”.
  • Persons unjustifiably prosecuted, punished by imprisonment, exile, deportation, sent to special settlement, expelled from the republic in an administrative order, illegally placed under the decision of courts in psychiatric institutions for compulsory treatment in connection with the initiation of criminal cases, and other persons rehabilitated in accordance with applicable law, as well as children who suffered from political repression, who were with the repressed parent and (1.4. BSSR Council of Ministers on December 29, 1990 №349 «On granting privileges to persons groundlessly repressed during the 20-80-ies, and subsequently rehabilitated").
  • Participants in the aftermath of the Chernobyl disaster and their equivalents (Articles 18, 19, 20 of the Law of the Republic of Belarus dated January 6, 2009 No. 9-Z “On Social Protection of Citizens Affected by the Chernobyl Disaster, and Other Radiation Accidents”.
  • Large families (in accordance with the letter of the Ministry of Health of the Republic of Belarus dated October 30, 2006 No. 02-1-03 / 37451).
  • Hearing impaired (in accordance with the letter of the Ministry of Health of the Republic of Belarus dated September 9, 2002 No. 04-7 / 5026).

It should also be noted that the right to a particular benefit is documented.

It should be noted that in different regions of Belarus there may be “local” privileges for certain categories of people. An example is pregnant women, whose need for extraordinary care was noted by metropolitan officials.

Who has the biggest advantage?

The list of those who can go to the doctor’s office without going through long lines is quite lengthy, but it doesn’t mean that the older and more “sick” a person is, he has more rights there. Nevertheless, a “gradation of priority” exists.

Out of turn service means that the person who has the right to do this will be the first to go to the doctor, ”explains Lyudmila Lugovets. - If the visitor of the clinic has the right to priority service, then in anticipation of the reception he will have to wait until they serve those who are entitled to an extraordinary appointment. There is still the possibility of preferential service. It means that the order is formed by the nurse in the office where the doctor is being received.

According to the “Explanatory Dictionary of the Russian Language” by S. I. Ozhegov, “extraordinary” is produced outside or above the queue, and “priority” is performed primarily and urgently. As we see, there are no discrepancies with medical practice that has developed in Belarus.

Alexander Nesterov